Manager in training
The manager in training is being prepared to take on a full-time management position. This role is structured to build leadership skills, operational knowledge, and decision-making abilities. It’s hands-on, often fast paced, and designed to test the readiness for the pressures of management.
The main goal of the manager in training program is to develope future leaders who can:
· Run daily operations smoothly
· Lead a team effectively
· Hit performance targets
· Solve problems under pressure
· Uphold Big O Tires company policies and core values.
Key Responsibilities
· Learn company policies, systems, and workflow
· Assist in supervision staff and daily operations
· Observe and participate in hiring, scheduling, and performance reviews
· Works on customer service and conflict resolution
· Track performance metrics and learn how to drive improvements
· Receive mentorship from senior managers
Skills built during training
· Leadership: Learning how to motivate, guide, and hold a team accountable
· Time Management: Prioritizing tasks in a fast moving environment
· Communication: Handling employee feedback and customer issues clearly and professionally
· Problem-Solving: Thinking quickly and acting confidently when challenges arise
· Business Acumen: Understanding how decisions affect the bottom line
From flat tires and oil changes to rotor resurfacing and that weird clunking sound you’ve been hearing for a week, there are a lot of Big Oh Nos for your car. Luckily, Big O Tires has the Big O Yes for all of them. For over 50 years, our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business.
Most Big O Tires stores are individually owned and operated by franchisees, and each franchisee makes the staffing and hiring decisions for the individual location(s). However, the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers.